Your Pet Taxi Guide in Tokyo – From Haneda & Narita to Anywhere
This is the complete FAQ for Pet Taxi Tokyo (Wan Da Nya), covering everything from airport transfers to everyday pet transport in Japan.
Traveling with pets in Japan can be stressful — especially when heading to the airport, a veterinary clinic, or even moving house.
Pet Taxi Wan Da Nya provides safe, professional, and pet-friendly taxi services across Tokyo, Kanagawa, Chiba, and Saitama, with direct transport to Haneda and Narita Airports.
Here are answers to the most frequently asked questions.
- 1. Do I need a reservation?
- 2. What areas do you cover?
- 3. What are your operating hours?
- 4. Can multiple pets ride together?
- 5. Do pets need to be in a carrier or crate?
- 6. What are common uses for your service?
- 7. How much does it cost?
- 8. What payment methods do you accept?
- 9. Do you have English-speaking drivers?
- 10. What is your cancellation policy?
- 11. How can I book a ride?
- 12. Who uses your service?
- About Pet Taxi Wan Da Nya
1. Do I need a reservation?
Yes — all rides are by reservation only.
Reservations are accepted 24/7, including early mornings and late nights.
ℹ️ Looking for a full overview of our services?
Read the
Pet Taxi Tokyo – Service Guide
.
2. What areas do you cover?
We mainly serve Tokyo, Kanagawa, Chiba, and Saitama, but we can also arrange long-distance transport nationwide.
Haneda and Narita airport transfers are the most popular.
3. What are your operating hours?
Our standard hours are 8:00 AM to 8:00 PM.
However, with a reservation, rides are available at any time, day or night.
4. Can multiple pets ride together?
Yes! 🐶🐱
There is no extra fee for multiple pets.
Our vehicles are equipped with dedicated pet spaces.
5. Do pets need to be in a carrier or crate?
Not necessarily.
Pets can ride freely in the pet space, or in a carrier/crate if preferred.
For large crates, the number of human passengers may be limited.
6. What are common uses for your service?
- Airport transfers (Haneda / Narita)
- Trips to veterinary hospitals or test centers
- Transport to the Animal Quarantine Office
- Moving house
- Trips to dog parks or leisure spots
- Family travel and outings with pets
7. How much does it cost?
All fares are flat-rate.
The price shown at booking is the final confirmed fare.
💡 Additional charges may apply for:
- Waiting time (e.g., flight delays → ¥1,200/hour)
- Parking fees (for building pickups at airports)
- Destination changes (after booking)
8. What payment methods do you accept?
- Cash (JPY)
- Credit cards (Visa, MasterCard, AMEX, etc.)
- E-money & QR code payments (PayPay, Suica, etc.)
- Online prepayment by credit card
💡 No need to worry if you don’t have Japanese yen.
9. Do you have English-speaking drivers?
Yes, some drivers speak English.
If not, our staff provides real-time support via LINE or WhatsApp.
10. What is your cancellation policy?
- Cancellations within 24 hours → 100% charge applies
- Date changes → Possible depending on availability
11. How can I book a ride?
- Official Website: wan.da-nya.com
- Airport Shuttle (English site): pet-taxi-airport.com/en
You can also add us on LINE or WhatsApp from the website for quick inquiries.
12. Who uses your service?
- Travelers arriving in Japan with pets
- Foreign residents in Japan (airport transfers, vet visits, moving)
- Japanese families traveling with dogs or cats
We proudly serve customers from the U.S., Europe, Asia, the Middle East, and all over the world.
About Pet Taxi Wan Da Nya
🐾 We believe pets are family.
Our mission is to create a society where pets can travel safely and freely with their owners.
We plan to expand nationwide, so everyone in Japan can enjoy the安心 of Wan Da Nya’s trusted pet taxi service.
👉 See real rides on Instagram: @nya_corporation
ℹ️ Looking for a full overview of our services?
Read the
Pet Taxi Tokyo – Service Guide
.
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